Duration: 5 days
Time: 10am to 6pm
Exam Code: CLCEI 300-820

What Will Be Taught For This Cisco Course?

Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.

Course Content Summary

  • Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
  • Prepare for the 300-820 CLCEI exam

Course Outline

  1. Configuring and Troubleshooting the Cisco Expressway Series
  2. Configuring Cisco Expressway Additional Features
  3. Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
  4. Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
  5. Securing Business-to-Business Communication
  6. Configuring and Troubleshooting Mobile and Remote Access
  7. Integrating and Securing Mobile and Remote Access
  8. Configuring Cisco Webex Hybrid Services

Lab Outline

  1. Deploy Virtualized Cisco Expressway
  2. Perform the Initial Cisco Expressway Series Configuration
  3. Register Endpoints on Cisco Expressway Series
  4. Call Search History and Registration
  5. Troubleshooting Tools
  6. Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
  7. Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
  8. Configure Cisco Expressway Series Security Features
  9. Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
  10. Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
  11. Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
  12. Implement a B2B Cisco Collaboration Solution
  13. Troubleshoot B2B Calls on the Cisco Expressway Series
  14. Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
  15. Secure a B2B Cisco Collaboration Communication
  16. Configure MRA on the Cisco Expressway Series
  17. Troubleshoot MRA on the Cisco Expressway Series
  18. Configure MRA with Additional Application Integrations
  19. Prepare for Cisco Webex Teams Integration
  20. Configure Cisco Webex Hybrid Services

Who Should Attend This CCNP Training?

  • Collaboration engineers
  • Collaboration administrators


Before taking this course, you should have the following knowledge and skills:

  • Understanding of networking technologies
  • Understanding voice and video
  • Knowledge of Cisco collaboration core technologies
  • Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
  • Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Understanding Cisco Collaboration Foundations (CLFNDU)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  w/o GST w GST
Course Fee $5,600 $5,992

Please ensure that you have read our Terms and Conditions before submitting the enrolment form.


Please click on the course date to enrol.

  • CL: Classroom Learning
  • VILT: Virtual Instructor-Led Training
  • GTR: Guaranteed To Run
  • Sat: Saturday
  • Wkn: Weekend
Note: Courses are conducted via classroom unless stated otherwise beside the course dates.