Course Enrolment Terms & Conditions

A. Data Protection

1. Personal data collected on this form is used for course/exam registration, customer support and/or course funding application (if applicable) with funding agencies (eg. IMDA, e2i, etc) and certification/testing bodies (eg. PMI, Pearson VUE, Prometric, Innovative Exams, etc).

2. ST Engineering e-Services Pte Ltd is committed to maintaining confidentiality of all personal information at all times. ST Engineering e-Services Pte Ltd undertakes not to reveal trainee/sponsoring company information to any 3rd party (other than the funding-related agencies and/or authorized data intermediaries by ST Engineering e-Services Pte Ltd) without prior consent of the trainee/sponsoring company. For more details, please click here to read more on ST Engineering group Personal Data Protection Policies.

B. Funding Matters

1. All trainees/sponsoring companies registering for courses funded by the respective agencies (eg. IMDA, e2i, etc) are bound by the terms and conditions as set down from the relevant agencies.

For funded courses, trainees/sponsoring companies may be required to, either pay full course fees upfront or nett course fees (less the funded amount) at the point of course registration.

In the event that the trainee/sponsoring company fails to meet any of the requirements set under the funding scheme (as stated below or otherwise) resulting in the trainee’s/sponsoring company’s funding application claim being rejected by the respective funding agency, the trainee/sponsoring company is liable to pay the balance of the course fee to eServ or to the relevant funding agency:

• Trainee fails to meet the minimum 75% attendance for the course.

• Trainee fails to sit for the required examination/assessment, where applicable.

• Trainee fails to achieve a Competent (“C”) and/or passing grade of 75% and above outcome in the required assessment/examination/test.

• Trainee has been granted Funding for the same course before.

C. Examinations and Assessments

• Trainees are advised to be punctual on the day of examination/assessment. Late-comers may be barred from taking the examination/assessment.

• If a trainee is found cheating, he/she will be barred from the examination/assessment, and ST Engineering e-Services Pte Ltd reserves the right to take appropriate action as deemed necessary.

• ICDL-If trainee fails the exam, trainee can choose to take retest and pay the necessary retest fee.

D. Cancellation/Postponement

• 2 to 4 weeks’ written notice from start date of training - 50% of course fees will be incurred for postponement or cancellation.

• Less than 2 weeks’ written notice from start date of training - 100% of course fees will be incurred for postponement or cancellation.

• ST Engineering e-Services Pte Ltd reserves the right to cancel or postpone any course or change the venue due to unforeseen circumstances.

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you consent to be contacted via email and/or your mobile number regarding your enquiry.

you consent to the collection, use, disclosure and processing of your personal data in accordance with our Personal Data Policy.