Duration: 2 days
Time: 9am to 6pm

What Will Be Taught For This Word Processing Course?

The Word Processing module allows candidates to demonstrate the ability to use a word processing application to accomplish everyday tasks associated with creating, formatting, and finishing word processing documents, such as letters and other everyday documents.

On completion of this module the candidate will be able to:

  • Work with documents and save them in different file formats, locally or in the cloud.
  • Use available help resources, shortcuts and the go to tool to enhance productivity.
  • Create and edit word processing documents that will be ready to share and distribute.
  • Apply different formats and styles to enhance documents and recognise good practice in choosing the appropriate formatting options.
  • Insert tables, pictures and drawn objects into documents.
  • Prepare documents for mail merge operations.
  • Adjust document page settings and check and correct spelling before printing.

Module 1. Exploring Microsoft Word

  • Starting Word
  • The User Interface
  • The Backstage View
  • Converting Documents
  • Word Options
  • Set Default Folders
  • The Quick Access Toolbar
  • Using Ribbons and Tabs
  • Using Dialog Box Launchers
  • Using Help
  • Exiting Word
  • Practice

Module 2. Working With Documents

  • Creating a New Document
  • Creating Document with Template
  • Searching Templates
  • Entering Text
  • Saving a Document
  • Using Save As
  • Save Document as a Template
  • Closing a Document
  • Opening an Existing Document
  • Selecting Text
  • Document Navigation
  • Practice – Working With Documents

Module 3. Document Views

  • Changing the View
  • Zooming In/Out
  • Display/Hide the Ruler
  • Formatting Marks
  • Soft Carriage Returns
  • Opening Multiple Documents
  • Switching between Documents
  • Practice - Document Views

Module 4. Editing Text

  • Inserting Text in a Document
  • Deleting Text
  • Copying, Moving /Pasting Text
  • Replacing Text
  • Using Undo and Redo
  • Practice – Editing Text

Module 5. Formatting Text

  • Formatting Text
  • Changing Fonts
  • Changing Font Size
  • Applying Bold/Italic/Underline Formats
  • Applying subscript/superscript
  • Changing Case
  • Working with Hyperlinks
  • Clearing formats
  • Practice – Formatting Text

Module 6. Formatting Paragraphs

  • Aligning Paragraphs
  • Aligning Text with Click and Type
  • Paragraph Spacing
  • Line Spacing
  • Applying Borders to paragraphs
  • Copying Paragraph Formats
  • Practice – Formatting Paragraphs

Module 7. Paragraph Indention

  • Left Indent
  • First Line Indent
  • Hanging Indent
  • Right Indent
  • Practice – Paragraph Indention

Module 8. Character & Paragraphs Style

  • Applying Character Style
  • Applying Paragraphs Style
  • Practice - Character & Paragraphs Style

Module 9. Bullets and Numbering

  • Typing a Numbered or Bulleted List
  • Applying Numbers or Bullets to Text
  • Deleting a Numbered or Bulleted Item
  • Adding a Numbered or Bulleted Item
  • Removing Numbers or Bullets from Text
  • Changing a Bullet or Number Style
  • Practice – Bullets and Numbering

Module 10. Checking Spelling and Grammar

  • Checking Spelling/Grammar as You Type
  • Automatic Hyphenation
  • Adding to the Custom Dictionary
  • Running the Spelling Checker
  • Practice - Checking Spelling and Grammar

Module 11. Using Find and Replace

  • Using Find
  • Using Replace
  • Practice - Using Find and Replace

Module 12. Headers and Footers

  • Using the Header/Footer Galleries
  • Inserting Page Numbers
  • Inserting the Current Date
  • Inserting File Name
  • Inserting Fields into Header and Footers
  • Deleting Header and Footers
  • Practice - Headers and Footers

Module 13. Working with Tabs & Tables

  • Using Tab Stops
  • Setting Tab Stops
  • Clearing Tab Stops
  • Inserting a Table
  • Table Navigation
  • Adding Text to a Table
  • Adding Borders and Shading to Table
  • Hiding and Showing Gridlines
  • Drawing a Table
  • Deleting a Table
  • Practice - Working with Tables

Module 14. Inserting Graphics

  • Inserting online Picture
  • Inserting a Picture
  • Formatting Pictures
  • Inserting a chart
  • Copying objects between open documents
  • Practice - Inserting Graphics

Module 15. Mail merge

  • Using Mail Merge
  • Creating mailing labels
  • Attaching a data source
  • Inserting merge fields
  • Merging labels to a new document

Module 16. Document Formatting

  • Inserting a Manual Page Break
  • Removing a Manual Page Break
  • Page Orientation
  • Setting the Margins
  • Changing the Paper Size
  • Print Preview
  • Print current page
  • Print multiple copies
  • Practice - Document Formatting

Who Should Attend This Word Processing Training?

Highly recommended for beginners with none or limited knowledge in Microsoft Word looking to equip themselves with a foundational understanding of the programmes functions for daily work.


An understanding of Windows / MS Word 2013/2016 would be an advantage.

  w/o GST w GST
Course Fee $400 $428
Singapore Citizen & PR aged ≥ 21 years $111 $139
Singapore Citizen aged ≥ 40 years
(SkillsFuture Mid-Career Enhancement Funding)
$40 $68
Singapore Citizen aged ≥ 35 years with earning ≤ $2,000/month
(WTS Scheme)
$20 $48
  w/o GST w GST
Course Fee $400 $428
Singapore Citizen & PR aged ≥ 21 years $111 $139
Singapore Citizen aged ≥ 40 years
(SkillsFuture Mid-Career Enhancement Funding)
$40 $68
Singapore Citizen aged ≥ 35 years with earning ≤ $2,000/month
(WTS Scheme)
$20 $48
  w/o GST w GST
Course Fee $400 $428
Singapore Citizen & PR aged ≥ 21 years $111 $139
Singapore Citizen aged ≥ 40 years
(SkillsFuture Mid-Career Enhancement Funding)
$40 $68
Singapore Citizen aged ≥ 35 years with earning ≤ $2,000/month
(WTS Scheme)
$20 $48



COMAT is a business centre of e-Services, Electronics, ST Engineering.

Individual Sponsored

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
  • This course is eligible for using PSEA funds.

Company Sponsored

  • Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
  • Absentee payroll claimable by companies (SMEs and Non-SMEs) sponsoring candidates under WTS Scheme: Up to 95% of hourly basic salary (no dollar cap)

Terms & Conditions

  • All prices stated above are in Singapore Dollars (SGD). This funding support is only applicable for Singapore Citizen and Permanent Residents.
  • Trainee must attain minimum 75% attendance and pass ALL Assessments/Exams in order to qualify for Funding.
  • Trainee undertakes to reimburse e-Services, Electronics, ST Engineering FULL course fees should he/she be ineligible for course fee grant. e-Services, Electronics, ST Engineering is not liable for any other funding not approved by WSG.
  • e-Services, Electronics, ST Engineering reserves the right to change the date or venue without prior notice.
  • e-Services, Electronics, ST Engineering reserves the right to cancel or reschedule the course due to class size or unforeseen circumstances.

Please click on the course date to enrol.