COMAT no longer offers this course.
Recommended courses:
- Microsoft Outlook 2016 Basic & Intermediate (2 Days)

Duration: 2 days
Time: 9am to 5.30pm

What Will Be Taught For This Microsoft Outlook Course?

This course introduces the skills necessary for working with MS Outlook 2013. Trainees will learn how to work with the Outlook messaging which includes lessons like formatting Outlook messages, creating HTML messages, using the Address Book and manage messages. Tasks also include working with components and Office, using the Quick Steps, files and applications and Outlook using messaging features. The trainee will also learn how to schedule with the Calendar, manage contacts, customize the information viewer and work with tasks.

Module 1. Exploring Microsoft Outlook 2013
  • Working with Outlook
  • Starting Outlook
  • Using the Outlook Interface
  • Changing Menu Options
  • Displaying and Hiding Toolbars
  • Using the Navigation Pane
  • Customizing the Navigation Pane
  • Using the Folder List
  • Using the File Tab
  • Using the Quick Access Toolbar
  • Using the Ribbon
  • Using the To-Do Bar
  • Exiting Outlook
  • Practice - Exploring Outlook
Module 2. Getting Help
  • Using Microsoft Outlook Help
  • Using Type a Question for Help
  • Working with Office Online Help
  • Labs - Getting Help
Module 3. Sending and Receiving Messages
  • Using Outlook's E-mail Features
  • Using the Mail Pane
  • Sending a Message
  • Performing a Manual Send/Receive
  • Reading Messages in the Reading Pane
  • Reading Messages in the Message Window
  • Using a Desktop Alert to Open a Message
  • Changing the Reading Pane Layout
  • Using AutoPreview
  • Addressing Messages with the Address Book
  • Using the Unread Mail Search Folder
  • Changing the Read Status of a Message
  • Viewing Sent Messages
  • Replying to a Message
  • Forwarding a Message
  • Practice - Sending and Receiving Messages
Module 4. Using Outlook Messaging Features
  • Working with Message Formats
  • Changing the Default Message Format
  • Formatting a Message
  • Saving a Draft Version of a Message
  • Setting Message Options
  • Setting Message Tracking Options
  • Viewing the Message
  • Tracking Status
  • Recalling a Message
  • Hiding and Displaying Header Fields
  • Printing from the Message List
  • Printing from the Message Window
  • Practice - Using Outlook Messaging Features
Module 5. Formatting Outlook Messages
  • Inserting a File as Text into a Message
  • Checking Spelling/Grammar as You Type
  • Running the Spelling and Grammar Checker
  • Applying Character Formatting
  • Formatting Paragraphs
  • Creating a Bulleted List in a Message
  • Applying a Style to a Paragraph
  • Finding Text in a Message
  • Using the Research Task Pane
  • Using the Thesaurus
  • Changing the Message Background Color
  • Inserting a Picture into a Message
  • Switching Message Formats
  • Using Stationery to Create a Message
  • Practice - Formatting Outlook Messages
Module 6. Working with Components and Office
  • Attaching a File to a Message
  • Using the Attachment Viewer
  • Saving a File Attachment
  • Reading an Attachment in Word
  • Using Picture Attachment Options
  • Using the Office Clipboard
  • Inserting a Hyperlink into a Message
  • Creating a Signature
  • Selecting Default Signatures
  • Inserting a Signature
  • Creating an Quick Part Entry
  • Working with AutoArchive
  • Practice - Working with Components and Office
Module 7. Working with Quick Steps
  • Using Default Quick Steps
  • Creating a Quick Step
Module 8. Using the Address Book
  • Working with the Address Book
  • Opening the Address Book
  • Selecting a Different Address Book
  • Creating a New Contact Entry
  • Copying an Address
  • Viewing Entry Properties
  • Finding an Entry
  • Deleting an Entry
  • Setting Address Book Options
  • Practice - Using the Address Book
Module 9. Managing Contacts
  • Using the Contacts Pane
  • Adding a Contact
  • Editing a Contact
  • Adding a Contact's Picture
  • Using Electronic Business Cards
  • E-mailing an Electronic Business Card
  • Receiving an Electronic Business Card
  • Using the Index
  • Flagging a Contact for Follow up
  • Adding a Reminder to a Follow Up
  • Categorizing a Contact
  • Tracking All Activities for a Contact
  • Creating a Distribution List
  • Using a Distribution List
  • Printing Contacts Information
  • Deleting a Contact
  • Practice - Managing Contacts
Module 10. Organizing Messages
  • Arranging and Grouping Messages
  • Sorting Messages
  • Changing Folder Views
  • Using Conversations View
  • Ignoring Conversations
  • Clean Up Conversations
  • Flagging a Message
  • Flagging a Message with a Reminder
  • Creating a New Search Folder
  • Creating a Custom Search Folder
  • Creating a New Folder
  • Moving a Message to a Different Folder
  • Deleting a Folder
  • Deleting a Message
  • Emptying the Deleted Items Folder
  • Recovering Deleted Items
  • Practice - Organizing Messages
Module 11. Scheduling with the Calendar
  • Using the Calendar Pane
  • Navigating the Calendar
  • Scheduling a New Appointment
  • Scheduling an Event
  • Working with the Daily Task List
  • Editing Calendar Items
  • Using Calendar Views
  • Setting a Calendar Item as Recurring
  • Moving Calendar Items
  • Viewing Side by Side Calendars
  • Using Calendar Overlay Mode
  • E-mailing your Calendar as a Snapshot
  • Viewing a Calendar Snapshot
  • Printing Calendar Information
  • Deleting Calendar Items
  • Practice - Scheduling with the Calendar
Module 12. Managing Meetings
  • Scheduling a Meeting
  • Scheduling a Resource for a Meeting
  • Accepting/Declining Meeting Requests
  • Proposing a New Meeting Time
  • Responding to a New Time Proposal
  • Tracking Meeting Responses
  • Updating a Meeting
  • Canceling a Meeting
  • Creating Group Calendars
  • Practice - Managing Meetings
Module 13. Working with Tasks
  • Using the Tasks Pane
  • Adding a Task
  • Creating a Recurring Task
  • Editing a Task
  • Marking a Task Complete
  • Sorting Tasks
  • Assigning a Task to Another Outlook User
  • Accepting/Declining Tasks
  • Indicating the Progress of a Task
  • Sending a Status Report
  • Viewing Tasks Assigned to Others
  • Printing Tasks Information
  • Viewing Tasks in the To-Do Bar
  • Deleting a Task
  • Practice - Working with Tasks

Who Should Attend This Microsoft Outlook Training?

Ideal for beginners in Microsoft Outlook.


An understanding of MS Windows / MS Outlook 2007

  w/o GST w GST
Course Fee $450 $481.50


  1. 2 to 4 weeks’ written notice from start date of training - 50% of course fee for cancellation

  2. Less than 2 weeks’ written notice from start date of training - 100% of course fees for postponement or cancellation

  3. ST Electronics (e-Services) Pte Ltd reserves the right to cancel or postpone any course or change the venue due to unforeseen circumstances.