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What is ITIL and Why Is It Important?



ITIL is known as Information Technology Infrastructure Library, which is a detailed practice for IT service management that concentrates on aligning IT services with the needs of a business. ITIL can be applied into an organisation by establishing it’s place in the organisation’s business strategy, competency and value. From this analysis, it allows the organisation to understand the business model from which it can measure improvement, plan for the future and demonstrate compliance. For IT professionals, this certification is widely acknowledged and can be considered crucial for the advancement in your career.

You must be wondering: what can I gain from an ITIL Certification? You will have a better understanding of the ITIL services lifecycle, how the lifecycle stages are linked and the processes involved. You will also understand the practices for enhancing the quality of your IT service management team which will in turn boost productivity and reduce risks and cost. For example, IT Service Management will touch on the purpose, objective and scope of service strategy, design, transition and operations. This will most definitely optimise the customer’s experience and create a better business environment for you and your team.

ITIL is also recognised internationally, and you will find that it is also implemented in every industry that is even the slightest bit reliant on IT services, which is everywhere these days. The reach that ITIL can give you is undeniable and with this certification, qualified professionals will be sought after and have endless options and job growth within the market. Not only will you be more knowledgeable in your expertise, you will also impress your employers by being able to tackle more advanced situations and cause their investment in you to be more lucrative. Furthermore, you will also be more well versed in such a broad framework that you will be able to gain the flexibility in your ability to understand the different roles in the field. Worth it!

At the end of the day, a certification is extra knowledge and this cannot harm anyone. It’s always a good idea to step back and re-evaluate your growth in your career and see if you can take the extra step to improve yourself. Investments like such can seem scary because you aren’t sure if you are wasting the time, effort and money that may not be all that beneficial after all. However, the ITIL certification is considered to be a very low-risk effort and after all, certified ITIL professionals are highly sought-after. It is likely that they will be in demand for a long time!

If you are an IT architect, planner, consultant, audit or security manager, or perhaps you are simply interested in enhancing the quality of IT service management, obtaining this certification is for you!

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 19  6  25/01/2018
 

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