Case study of a client in the Insurance industry
  Case study of a client in the Banking industry

COMAT delivers end-to-end classroom and e-learning solution for SGX

Published: November 2004

Tasked with the challenge of training more than 400 public companies listed on the SGX, who did the Singapore Exchange turn to?

To ensure a smooth migration of its public announcement system for listed companies, Singapore Exchange was required to train over 400 public companies on the use of the new SGXNET system.

After a long and thorough vendor selection process, COMAT was entrusted with the unenviable task of delivering a complete end-to-end training solutions for over 1000 individuals with less than 3 months to prepare.
The first stage required the invitation, scheduling, registration and confirmation of more than 1000 individuals. This was achieved using a new Web-based registration system along with tried and tested methodologies COMAT had used in its past projects.

The second stage involved the development of an e-learning CD-ROM capable of substituting and complimenting the classroom training. The third and last stage involved the design and delivery of hands-on classroom training sessions for more than 1000 participants.

The end result saw the flawless delivery of 45 classes on hands-on classroom training spread over a three-week period with more than 1000 e-learning CD-ROMs distributed to all participants. The cut-over to the new SGXNET system took place on November 1 smoothly.

Solution Overview

Customer Profile
Singapore Exchange (SGX) is Asia-Pacific's first demutualised and integrated securities and derivatives exchange. SGX was inaugurated on 1 December 1999, following the merger of two established and well-respected financial institutions - the Stock Exchange of Singapore (SES) and the Singapore International Monetary Exchange (SIMEX).

On 23 November 2000, SGX became the first exchange in the Asia-Pacific to be listed via a public offer and a private placement. Listed on our bourse, our stock is a component of benchmark indices such as the MSCI Singapore Free Index and the Straits Times Index.

Singapore Exchange Ltd is responsible for managing the public affairs of over 400 publicly listed companies on the SGX. It is a highly innovative and a leader in the exchange space in the Asia-Pacific region.

Business Situation
The Monetary Authority of Singapore had decided to migrate the function of announcement submission and dissemination by listed issuers out of MASNET. Therefore Singapore Exchange Ltd ("SGX") was required to establish and maintain a new announcement submission system for listed issuers. In order to ensure a smooth migration process onto the new system, SGXNET, it was paramount that all listed companies know how to use SGXNET competently before its launch on 1 November 2004.

Our Solution
The invitation, scheduling, registration and confirmation of over 1000 participants were undertaken using a Web-based registration system using COMAT's tried and tested workflow. The CD-ROM was designed and developed by COMAT's e-learning team. The classroom training saw the flawless delivery of 45 classes over a 3-week period for more than 1000 participants that were now ready and able to cope with the new SGXNET system.

For More Information
For more information about Singapore Exchange Ltd, please contact +65 6236 8888. To access information via the World Wide Web, go to http://www.sgx.com