Duration: 1 day
Time: 9am to 5.00pm

What Will Be Taught For This Course?

This course equip learners to have the skills and ability in grooming a professional image required for building confidence and projecting a positive image for themselves, the Company and eventually the industry. It also involves providing them with a positive and pro-customer service mindset to impress their stakeholders in their day-to-day engagement.

Unit 1: Recognise the impact of one’s professional image and persona on the organisation

Unit 2: Project a professional image and persona in accordance with organisational guidelines

Unit 3: Communicate professionally with customers in accordance with organisation’s guidelines


Front-line staff (i.e. customer service representatives, store advisors, service crew etc.) dealing with internal or external customers.

  w/o GST w GST
Course Fee $200 $214


  1. 2 to 4 weeks’ written notice from start date of training - 50% of course fee for cancellation

  2. Less than 2 weeks’ written notice from start date of training - 100% of course fees for postponement or cancellation

  3. ST Electronics (e-Services) Pte Ltd reserves the right to cancel or postpone any course or change the venue due to unforeseen circumstances.

Please click on the course date to enrol.